I tried to contact you but you didn't reply to my email
We generally reply within 24 hours to all of our customer support emails. If you haven't heard back from us within 48 hours, we might be having problems getting email through you. Make sure your spam blocking software is set to allow all emails from www.ldw.com
In other cases the email address given to us was simply mispelled. So if you haven't heard back from us within this time, contact us again.
I don't think I'm getting updates, or I want to verify that you have my correct address.
Go to the support page and send us the relevant information.
Can I be a beta tester?
We are always looking for new beta testers to join our amazing team. Fill in thoroughly the support form and tell us which devices you have and are willing to test on, your previous beta experience (if any) and something about you! You need to be over 18 to be a beta tester for us.
What do I do if I think I have found a bug?
Tell us! Go to the support page and send us the details. Tell us anything you can possibly remember, or have written down.
How do I upgrade to the new version? Do I have to pay?
All upgrades are free to registered users! Our simulation games: just download the latest version from our website and then reenter your registration code. Our casino line of games: fill in our support form and we'll send you the latest copy of the game.
Are there alternative methods of payment besides a credit card?
Please send us an email through the support form and we will see what we can do.
I would like to unsuscribe to your Newsletter
Please send us an email through the support form and we will unsubscribe you.